All about Broadband Faults but you were afraid to ask… Part 3

As a Technical Support Consultant for an Internet Provider I get to deal with a large number of customers with broadband issues. In the final part of this series I will cover “How To Fix” the four basic fault types and the techniques you can use to troubleshoot broadband connections.

Read more "All about Broadband Faults but you were afraid to ask… Part 3"

All about Broadband Faults but you were afraid to ask… Part 2

As a Technical Support Consultant for an Internet Provider I get to deal with a large number of customers with broadband issues. In the 2nd part of this series I will cover “How To Fix” the four basic fault types and the techniques you can use to troubleshoot broadband connections.

Read more "All about Broadband Faults but you were afraid to ask… Part 2"