CV/Resume

Michael Wlach

Email: mike(dot)wlach(at)gmail(dot)com 

PROFILE

Highly talented IT PROFESSIONAL specialising in Systems Administration, Desktop Support, Imaging & Deployment and Infrastructure, and a wealth of technical and business skills acquired across diverse industry sectors. Now seeking next rewarding career opportunity to demonstrate substantial abilities and make a value added contribution to a successful end user focussed team.

 

EXPERTISE

  • Extensive experience of IT Operations, support, infrastructure, imaging and deployment.
  • Extensive commercial experience of Microsoft Operating Systems and Software.
  • Strong background in Systems Administration and End-User Support.
  • Strong planning and implementation skills – delivery focused.
  • Ability to assimilate and rapidly utilise emerging technologies.
  • Flexible and adaptable approach to work.
  • Meets demanding deadlines and targets working under pressure.
  • Mature and articulate communication skills – good with clients/end users.
  • Prepared to take ownership of issues.
  • Strong understanding of business needs. 

 

ACHIEVEMENTS

  • Led a team of contractors to deliver a major Siebel roll-out project on time across the UK.
  • Developed custom solution for Microsoft Outlook enabling users to save attachments to a central location. Resulted in improved Exchange storage utilization.
  • Implemented anti-spam and e-mail archiving to address business needs for compliance. Resulted in the reduction of unsolicited emails and provided auditing capabilities.
  • Led successful project to migrate the IT infrastructure as part of a £6 Million factory expansion project. Migration completed on budget and with no downtime. 

 

TECHNICAL SKILLS

Certifications: Cisco Certified Network Associate (CCNA), Microsoft Certified Professional (MCP), Microsoft Certified Systems Engineer (MCSE).

Platforms:           Blackberry, Apple OS, Linux, Windows Server 2008/3, Windows 7/Vista/XP, Windows Mobile.

Hardware:           3Com, Apple, Barracuda, Cisco, Dell, HP, IBM, Lenovo, NetApp, Riverbed, RM, Watchguard.

Protocols:           Active Directory, DHCP, DNS, iSCSI, LDAP, RAS, TCP/IP, WINS.

Applications: Autodesk Inventor, Citrix, Exchange 2003, McAfee Antivirus, NetApp SnapDrive, Novell Zen Works, Lotus Notes, Office 2007 & 2003, SharePoint Services 3.0, SQL 2005, Symantec Antivirus, Backup Exec, Ghost, Unicenter Asset Management, Software Deployment, Support Desk & Remote Control, VMware, WordPress, WSUS.

Languages:         Visual Basic for Applications, VB Script, HTML, CSS. 

 

WORK EXPERIENCE

Apr 2010 – May 2010           IT Consultant                     The Manchester Metropolitan University 
(1 Month)

  • Assisted in replacement and upgrade of core network infrastructure.
  • Assisted in the imaging & deployment of Apple Computers.
  • Involved in the deployment of new PC hardware to staff.
  • Technologies: Apple OS, Novell Zen Works, Windows XP. 

Nov 2009 – Feb 2010           IT Consultant                     Bureau Veritas Inspections UK
(3 Months)

  • Led a team of contractors to refresh the software/hardware of 400 PC’s across the UK.
  • Upgraded systems to meet new specifications as part of hardware refresh.
  • Desktop/Laptop rebuild, data backup & migration as part of hardware refresh.
  • Technologies: Computer Associates Unicenter, Citrix, HP, Lenovo, Lotus Notes, McAfee Antivirus, Windows 2000/XP. 

Mar 2009 – Jul 2009            IT Consultant                     The Manchester Metropolitan University 
(5 Months)

  • Co-ordinated diagnostics & repair of IT hardware reducing turnaround to 48Hrs.
  • Updated user’s on status and provided feedback to management.
  • Provided assistance with Audio-Visual resources and supported the helpdesk team.
  • Gained exposure of Novell Netware environment.
  • Technologies: Novell Netware, RM, Sophos Antivirus, Windows XP.

Apr 2008 – Oct 2008            Systems Administrator       AA Projects Ltd 
(7 Months)

  • Management of network operations across five UK based sites.
  • Technologies: Barracuda, IBM, HP, Exchange 2003, SharePoint Services 3.0, Symantec Antivirus, Windows XP, Windows Server 2003.

Jun 2000 – Apr 2008            Systems Administrator       Elcometer Instruments Limited 
(8 Years)

  • Administration of company IT systems. 1st – 3rd Line technical support to 100 users.
  • Technologies: Autodesk Inventor, Backup Exec, Exchange 2003, NetApp, Office 2007/XP/2003, Watchguard, Windows XP, Microsoft Windows Server 2003.

Oct 1989 – Jun 2000            AV/IT Technician               The Manchester Metropolitan University 
(11 Years)

  • Provided comprehensive AV/IT resource support within the University and to external clients. Administration of Windows NT4 & NetWare servers. Supervised “drop-in” computer laboratory and language laboratories.

 

TRAINING/CERTIFICATIONS

  • Microsoft Certified Professional 
  • Cisco Certified Network Associate 
  • Microsoft Certified Systems Engineer 

 

EDUCATION

  • The Manchester College            HNC Electrical & Electronic Engineering.
  • North Trafford College                OND Electronics & Communication Engineering